Support & FAQ

Find answers to common questions or get in touch with our support team.

Need immediate help?

Email us at support@ibidyoupeace.com

Frequently Asked Questions

About the Docuseries

Who was Jeff Smith, "The Frugal Gourmet"?

Jeff Smith (1939 - 2004) was a former Methodist minister who became one of America's most beloved food television personalities in the 1980s and 1990s. His weekly PBS program, The Frugal Gourmet, ran for 11 seasons and produced 261 episodes. Smith authored numerous bestselling cookbooks, including Recipes from The Frugal Gourmet, The Frugal Gourmet Cooks with Wine, The Frugal Gourmet Cooks American, and The Frugal Gourmet Celebrates Christmas.

Are Smith's original television programs available to watch?

Some episodes of The Frugal Gourmet were available on Hulu, but have since been removed. There are currently no official releases, apart from some VHS copies produced in the 1980s and 90s. Some episodes have been uploaded to YouTube by fans of the show, but are not official releases by the copyright holders.

Why isn't the docuseries available on Netflix, Hulu, or another subscription-based streaming service?

I Bid You Peace is an independent production, created and financed by the filmmaker without backing from a major studio or streaming platform.

How can I contact the filmmaker?

You can reach out through the contact form.

How long is the docuseries?

The series consists of five episodes, each running between 45 minutes and just over an hour, for a total runtime of approximately four and a half hours.

Is the docuseries appropriate for children?

The series includes descriptions of sexual abuse as well as adult language and themes, and may not be suitable for younger audiences.

Can I download episodes to watch offline?

Currently, offline downloads are not available. All episodes must be streamed online.

Are there subtitles or captions?

English subtitles and closed-captions are available, and subtitles are also available in these languages:

Amharic Arabic Bengali Catalan Chinese Chinese (Traditional) Czech Danish Dutch English Filipino Finnish French German Greek Hausa Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Malay Nepali Norwegian Persian Polish Portuguese Romanian Russian Sinhala Spanish Swahili Swedish Thai Turkish Ukrainian Urdu Uzbek Vietnamese

How do I leave a review?

Once you've finished watching the entire series, we'll email you an invitation to leave a review. To keep reviews authentic and meaningful, only viewers who have completed the full series are able to submit one on our site.

You're also welcome to share your thoughts on third-party platforms such as IMDb and Rotten Tomatoes.

Is the soundtrack available for purchase?

Yes! The original soundtrack for I Bid You Peace is available for purchase directly from the artist on Bandcamp.

Account & Access

How do I access the docuseries after purchasing?

After completing your purchase, you'll be directed to a page where you can immediately start watching the film and/or series. If you need to ever log back in, you can use this page to request an email with a 6-digit access code. No password is required.

I didn't receive my access code email. What should I do?

First, check your spam/junk folder. If you still can't find it, visit the login page and request a new code using the same email address you used for purchase.

Can I share my account with others?

Your account is for personal use only. Sharing login credentials violates our terms of service and may result in account suspension.

Streaming & Technical

What devices can I watch on?

You can stream on any device with a modern web browser, including desktop computers, laptops, tablets, and smartphones. We recommend using Chrome, Safari, Firefox, or Edge for the best experience.

Can I watch on my TV?

You can cast the docuseries to your TV using devices like Google Cast and Apple AirPlay. Many smart TVs support one or both of these technologies. Simply start playback on your device and use the casting feature to stream to your TV.

The video won't play. What should I try?

Try these troubleshooting steps:

  • Refresh the page
  • Clear your browser cache and cookies
  • Try a different browser
  • Check your internet connection
  • Disable browser extensions/ad blockers

Does my progress sync across devices?

Yes! Your watching progress automatically syncs across all devices when you're signed in. You can start watching on your laptop and continue on your phone.

What video quality is available?

All episodes are available in 4K. The player will automatically adjust quality based on your internet connection speed.

Billing & Refunds

Is my purchase a rental of the series, or am I buying it?

Purchasing the series on ibidyoupeace.com gives you complete access to all 5 episodes for the life of the site.

Is this a subscription fee?

No. This is a one-time purchase for access to the series. There are no recurring fees or subscriptions.

What is your refund policy?

Refunds are available up to 14 days from the date of purchase, provided that you have not started to stream, download or otherwise acquire the purchased product. We appreciate your understanding that once digital content has been delivered, it cannot be "returned" in the traditional sense. Please contact support@ibidyoupeace.com with refund requests.

How do I reach out about a billing issue?

Email support@ibidyoupeace.com with your purchase information and description of the issue.

Where can I find my receipt?

You'll receive a receipt via email after purchase. You can also view your purchase history in your account settings.

Privacy & Security

Is my payment information secure?

Yes. All payments are processed securely through Paddle, a trusted payment processor. We never store your credit card information on our servers.

How do you use my email address?

We use your email address to set up and manage your account, send purchase confirmations and service-related messages, and keep you informed about new releases, updates, and special offers from I Bid You Peace. We may also use your email to help us reach interested audiences through online marketing. You can unsubscribe from promotional emails at any time. For more details, please see our Privacy Policy.

Still need help?

Can't find what you're looking for? Get in touch with our support team.